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AlexMing
05-06-2006, 10:44 AM
Hello everyone... this is my first post here so take it easy on a Plesk rookie.

Coming form a dedicated server environment, I don't like things being created by software if I don't know exactly what they are "creating"

That said... I logged in for the first time to my Plesk account. Of course, it asked if I wanted to create the "default account". Of course, as a rookie I said "No".

Now that I have familiarized myself with Plesk (Windows VPS-2), how do I create that default account? If there's no way, can someone tell me what exactly the "default account" creates and what the values are? Perhaps a screen capture?

Thanks!

charles
05-06-2006, 11:04 AM
Hi Alex

This should have been created for you as part of our easy start setup. Sounds like there was a problem and no-one picked up on it before releasing it.

Please contact support and we'll take care of this asap.

charles

AlexMing
05-07-2006, 09:34 AM
Charles,

Ok, Rob from support did the reinstall in a very timely manner I must add :)

However, now it seems that the licenses for the "Plesk Power Pack" did not go through properly since everything that's supposed to accompany the Power Pack is disabled.

I'd really like for someone to verify that all is well.... everything. I don't want to start a migration if we have to reinstall the VPS again.

Any help would be appreciated.

Alex
P.S. VPS 3787 if that helps :rolleyes:

charles
05-07-2006, 06:10 PM
Alex, I've been out all day, but if you have not opened a ticket for this, please do so and we'll gladly check it out.

charles