Clamd dying

[thescribe]

Hi,

My Clam AV crashed twice today causing 451 errors with outgoing emails. Does anyone have any idea where to start looking how/why it crashed?

Thanks

[charles]

When you see random errors, always check your QOS alerts in the power panel. if you have run out of resources at any time (when they go "black"), this can be the cause, and the best thing to recover cleanly is a reboot. Then you'll want to try determine why yoiur are hitting that limit, and either reduce it's use, or upgrade.

hth
charles

[thescribe]

charles,

thanks. i'll do the reboot and check. what other logs should i be looking out for? i'm more familiar with sendmail rather than exim.

thanks.

[thescribe]

i just rebooted and all services are running fine. there was no QOS alerts at all. the calmd crashed again this morning and each time it does, email just stops for all clients...

[charles]

Ok, well at least you know you are not hitting resource limits, so we know this is fixable!

Exim logs to /var/log/exim_mainlog, but at this point I suggest opening a support ticket so our support team can take care of it.

charles

[thescribe]

Charles,

I already have (#CJR-20641-169). Waiting for a reply. what's worrying is also my vps went down twice today. when I logged into Power Panel, it was in 'mounted' mode? I had to manually start it. I'm hoping its to do with your trying to resolve the VZ issues?

Thanks again.

[charles]

I'm not sure why, but this ticket got marked dead and thus was not handled.

The ropot of the problem is a recent change we were advised to make by SWSoft to address virtuozzo 3.0 issues. Were going to need to reboot this server to load a different kernel, and you should have recieved a notification about this by now.

Again, sorry your original ticket never got handled, and sorry for the problems this has caused.

charles

[atnetsolutions]

Charles, is this vz77?

If so, I had a question...could the reboot have waited until overnight? I am just wondering because 10am is an odd time to risk a reboot.

Thanks!

~Andrew

[Daniel]

Hello,

We normally run backups at midnight however this one was needed right then.

EDIT: Meant reboots.... my mistake, halfway busy ;)