IP Assignment Change (Important!)

[DavidP]

As part of our efforts to provide the best service possible to our customers, we are continually making changes to our internal infrastructure and network. One of the upcoming changes is going to require us to remove some of the older legacy IP blocks.

IP addresses starting with the following octets are affected:

38.118.x.x
38.119.x.x
204.157.x.x

If you are going to be affected by this change then on or before November 5th, 2007 we will be sending you an email with your new IP address mappings. This will include a list of what IPs specifically are affected and new IPs to replace the ones affected.

By November 30th, 2007, you will need to have completed transitioning to the new IPs so that when the older ones are no longer accessible that your sites remain online. This is not optional, if this is not completed your websites will no longer work as of December 1st, 2007.

[DavidP]

Q: Why is PowerVPS requiring me to change my IP address?
A: As we continue to make improvements to our network, it has become necessary to remove older IP blocks that were assigned years ago. We will be replacing these IPs with ones from our new blocks provided directly by the American Registry for Internet Numbers (ARIN).

Q: What IPs are specifically affected?
A: IP addresses starting with the following octets are affected:
38.118.x.x
38.119.x.x
204.157.x.x

Q: What specifically do I need to do to make the change?
A: If you have one of your nameservers (ns1/ns2.yourdomain.com) using one of the IP addresses, you need to update the nameserver IP at your registrar. In addition, you will need to update your DNS zone file on your VPS.

If you have a site(s) using the affected IP address, you will need to use your control panel to switch the IP address to the new one. Support can help you with these changes. We will also have guides and how-tos posted on our forums to help with this as well.

Please do not wait until the last minute to try and get help with this! The longer you wait, the harder it will be for us to help you make sure all changes are made before the deadline.

Q: How soon do I have to complete the move to the new IP addresses?
A: The sooner you can complete the move after getting your new addresses, the better. The current legacy IPs will no longer be routeable starting December 1st, 2007. We highly recommend not waiting until the last minute to make the changes however as it can take several days for DNS changes to proprogate. Also if there are any problems, you want to give yourself enough time to handle this and still be done before the deadline.

Q: One of my IP addresses is being used for Search Engine Optimization. Will you be putting all of my new IPs on the same class C block?
A: We will be assigning IP addresses from as many different new unique class C blocks as possible.

Q: I don’t want to change my IP address. Can I keep my existing ones?
A: Unfortunately this is not possible. As of December 1st, 2007 the legacy IP addresses will no longer be routeable.

Q: I'm so confused, I don't understand the technial jargon you guys emailed me. I don't need to do anything right?
A: WRONG!! If you do not do anything - your site, email, and anything else running on your VPS ***WILL STOP WORKING*** when the IP's are returned to the provider.

Q: OK, I'm still confused, what do I need to do and can you help me?
A: Yes, of course! After you get your second email that has your NEW IP's, contact support and they will show you what needs to do.

Q: OK, I can wait until the last minute right?
A: NO!! You should do this as soon as you get your new IP's. If you wait until the last minute/last day ***YOUR SITES AND EMAIL ON YOUR VPS WILL STOP WORKING***

Q: Wow this sounds so serious, how can you do this to us?
A: We are following ARIN regulations (the folks that manage IP addresses for the US). We have to "give back" our providers IP's and change them over to directly assigned IP's they have given us. With the amount of time we are giving you to change IP's, and allowing you to run both the OLD IP and NEW IP until we do the cut-over, there really is no reason for downtime unless you wait until the last minute to act on this.

Q: OK, so I don't need to do anything right? This is all automatic and you guys will handle everything?
A: NO!! AGAIN, YOU HAVE WORK TO DO, WE CANNOT DO IT ALL. IF YOU FAIL TO ACT ON THE EMAIL OR IGNORE IT - YOUR SITE WILL BE DOWN, YOUR EMAIL WILL STOP FLOWING, AND YOU WILL BE UPSET WITH US! (And we will not be ofering SLA "refunds" due to folks waiting and not cutting over to the NEW IP's in a timely manner, sorry.

[funkmeister]

Will this effect apps that use cookies? For example, like this forum software?

[rossh]

If you are not currently assigned any IPs from these class C blocks, you may still be affected as our secondary DNS server will be changing IPs on or prior to December 1st. Please modify your resolv.conf or preferred dns server configurations to remove the nameserver 204.157.6.3, if you are using our nameservers for non-authoritive dns lookups. Please contact support if you require assistance with this.What is the new replacement secondary DNS IP ?

thanks rossh

[gordonw]

Would this be a good time to make the recommended change from Fedora to CentOS for an account still on the old system?

I believe that also involves a change in IP, especially if it is done by buying overlapping time?

Gordon W

[TomK]

Will this effect apps that use cookies? For example, like this forum software?

The IP's that are changing are on YOUR VPS. I THINK cookies are based on the domain/URL - so you should not have a problem.

Can someone else confirm this please?

Thanks,
Tom

[TomK]

Would this be a good time to make the recommended change from Fedora to CentOS for an account still on the old system?

I believe that also involves a change in IP, especially if it is done by buying overlapping time?

Gordon W

Gordon,

Yea, this is probably a good time to do the cut to CentOS since you'll be changing things anyhow. If you want to get the new VPS up on new IP's and then migrate your data that would be a "Good Thing" (tm) to do. :D

Tom

[Robert]

The IP's that are changing are on YOUR VPS. I THINK cookies are based on the domain/URL - so you should not have a problem.

Can someone else confirm this please?

Thanks,
Tom Confirmed. Cookies are not effected by this.

The only thing really effected are things like Apache and FTP. When you get a new IP, if you want to switch things cleanly, both panels have a feature to let you change the address of a site(s).

[funkmeister]

Confirmed. Cookies are not effected by this.

The only thing really effected are things like Apache and FTP. When you get a new IP, if you want to switch things cleanly, both panels have a feature to let you change the address of a site(s).OK, thanks for the confirmation - phew, then things should go smoothly then :)

[kleinerp]

What is the new replacement secondary DNS IP ?

thanks rossh


Good question, not answered yet

[SlAiD]

Q: Imagine that I have a dedicated IP to an website spread in Google.
Will ARIN or PVPS pay for all re-SEO I need to make?
A: NO! You will loose some work you've done.


Q: I don’t want to change my IP address. Can I keep my existing ones?
A: Unfortunately this is not possible. As of December 1st, 2007 the legacy IP addresses will no longer be routeable.

(...)

Q: Wow this sounds so serious, how can you do this to us?
A: We are following ARIN regulations (the folks that manage IP addresses for the US). We have to "give back" our providers IP's and change them over to directly assigned IP's they have given us. With the amount of time we are giving you to change IP's, and allowing you to run both the OLD IP and NEW IP until we do the cut-over, there really is no reason for downtime unless you wait until the last minute to act on this.



- I have those IPs for 2, maybe 3+ years... now they're simple GONE! F*** that!

- If you want my opinion about all this: I DONT CARE!
ARIN should do things better and not assign or ask you to give back anything. What are EXACLY the techical reason for this? Cant you talk with they, saying that some of the IPs are with you for 3+ years, etc. ?

- I've two IPs ending with .7 and .8. I expect two IPs starting in the fowlling numbers (like 1 and 2, 4 and 5), not some random ones. Can this at least be possible?


I'm really sad with this...



SL

[aJx]

2. sad costumer..
i am your costumer about 2+ years.. and my ALL 30+ site's primary dns's are manuel and special to domain.. btw my site's all google positions will be affected..

i want to 1000$ for that to explain it to my own costumers -.- because they give 10.000+$ for lots of SEO ...

[SlAiD]

Hm... aJx, another SEO freak? Heheh

We have a point. SEO will be lost here. Time and even NEW LICENCES (for cPanel at least) and money to PVPS.

They should and NEED to try to stop this!


SL

[Argyle]

So I don't have to do anything?

[MotoGeek]

No offense guys but SEO is really a waist of space and time, pluss its a clutter on the web, quit trying to make money off adsense and do something useful. I have already moved over to new IPS, and Centos its easy guys...

[TomK]

So I don't have to do anything?

http://forums.powervps.com/showpost.php?p=18514&postcount=2

Please review that FAQ. Yes, you have to do something as part of this switch.

Tom

[Robert]

Regarding SEO... if you had 3-5 different IPs on the legacy space, we'll be giving you IPs from 3-5 of our own different blocks.

Yes, we realize this can be a bit of work for you. However image how it is for *US*. :)

We've got to track each effected IP, notify customers, assign new IPs, help them with the transition (changing websites, updating nameserver IP records, etc), send reminders, etc.

If we did not have to do this, believe me... we would not be. This is not just some decision to try and make more work for you. In the long term, this is going to benefit. There are a LOT of good things in the works here that I think everyone will appreciate.

[tanfwc]

seems like newer VPS are not affected by this. My box does not fall under the IP range given.

[rossh]

attn. ****

I guess you missed this question... "What is the new replacement secondary DNS IP ?" I have a MSVS VPS, with 204.157.6.3 now as second DNS... I do not run my own DNS or NS on this box... What do I use now or the second DNS?

Thanks Rossh

[SlAiD]

I did nto recive my IPs yet...

It will take much longer?


SL

[sdjl]

I don't understand why SEO will be affected by an IP address change?
Surely SEO is based on the domain and not the IP address. You don't get people typing the IP in to look for your content in google.
As long as your DNS is updated correctly to go to the right IP's I can't see there being an issue.

[SlAiD]

I don't understand why SEO will be affected by an IP address change?
Surely SEO is based on the domain and not the IP address. You don't get people typing the IP in to look for your content in google.
As long as your DNS is updated correctly to go to the right IP's I can't see there being an issue.


http://www.google.pt/search?q=204.157.7.87&sourceid=navclient-ff&ie=UTF-8&rlz=1B3GGGL_enPT218PT218
That is an example, since it is my shared IP. but...

Imagine that I run a game (and I can do that) on a specific IP/port, not hostname.
Imagine that I have a dedicated IP for using with anonymous FTP.
Imagine other things.

Now, KNOW AS A FACT that I have one of this two things on my VPS. How I am supose to explain this to one of my afected clients?


SL

[quarghost]

http://www.google.pt/search?q=204.157.7.87&sourceid=navclient-ff&ie=UTF-8&rlz=1B3GGGL_enPT218PT218
That is an example, since it is my shared IP. but...

This is an example of what? That people searching for your IP on Google will not get to your site anymore? Who searches by IP on Google? These IPs are not shared IPs. This is a non-issue.

Imagine that I run a game (and I can do that) on a specific IP/port, not hostname.
Imagine that I have a dedicated IP for using with anonymous FTP.
Imagine other things.

I have an active imagination and I can think of no reason this should have any impact on anything but administration. Any host worth his/her salt would be assigning hostnames with those IPs to hand to customers. So a game server or an FTP server or a SSL cert, or anything else a client might use would not be changed. Unless you like having people type IPs in for those things...

As for page rank, it simply does not make sense that the physical IP has any play on that. Let's be honest here, unless you're running a website on a *dynamic* IP, and your site happens to be a link trap or other notable ploy, why would Google penalize an organization for changing an IP? Many sites have many IPs pointing to the same A record. Many corps reallocate IPs. It's not that big of a deal.

Especially, especially if you run both old and new IPs in concert during the migration. Any search engine worth a damn, if they do in fact make calculation based on IP, will have more than enough time to adjust to the change.

You want to talk about a pain in the ass migration? I work for a company that bought another company. They recently migrated tens (and tens) of thousands of customers from the other company's mail servers to ours. Instead of redirecting the old mail.example.com A records to point the new servers, instead of staying with the mail.example address scheme to ease the update complications, my company decided force all these customers to change to pop.example.com and smtp.example.com for their incoming/outgoing servers. Think about the angry support calls that came from that bonehead move.

Unless you plan on pulling a smooth one like this, I don't see how this IP thing is much larger than a administrator's headache.

[quarghost]

ARIN should do things better and not assign or ask you to give back anything. What are EXACLY the techical reason for this? Cant you talk with they, saying that some of the IPs are with you for 3+ years, etc. ?

ARIN/ICANN, those folks are political ass scratchers. They can do what they want and don't have to listen to overwhelming public opinion. You ever hear people complain about the US centric ICANN rejecting applications to add TLDs, or handing over authority of some TLDs to Network Solutions or Verisign or some other big boy like that? These guys don't really care what happens to the little guys like us.

That said, I'm not saying that the big guys are high stepping in this case. There really is a technical benefit here. I believe two of them. (1) Moving to a new block will allow PVPS to have *more* IPs to hand out to us. Some companies actually run out of IPs, and I believe this is part of the process to not have that happen. It has something to do with bits and octets and other stuff I don't know too much about. But a larger C Block is a good thing.

(2) I think an unspoken thing here is that there is a chain of custody thing with the IPs already in use. I *think* implied in (or I inferred from) the initial posts here was that the blocks in use were assigned to PVPS by someone other than ARIN. I *think* this new block is coming directly from ARIN. No middle man. I could be wrong, but, you know, that's how I read between the lines.

- I've two IPs ending with .7 and .8. I expect two IPs starting in the fowlling numbers (like 1 and 2, 4 and 5), not some random ones. Can this at least be possible?

Why does this matter? Now don't get me wrong, I chose to give one IP to my mail server and another to my db server based on how they looked. It's dumb and I'm sorry to admit it. But an IP is like a toothpick. They all are exactly the same. It's not like 99.99% of customers even know they exist. Yahoo.com is yahoo.com. Not the many IPs behind it.

Anyway, what about this new DNS IP. That's what I want to hear about!!

[SlAiD]

Why does this matter? Now don't get me wrong, I chose to give one IP to my mail server and another to my db server based on how they looked. It's dumb and I'm sorry to admit it. But an IP is like a toothpick. They all are exactly the same. It's not like 99.99% of customers even know they exist. Yahoo.com is yahoo.com. Not the many IPs behind it.


It matther because I know (in my mind) all my IPs. If I get a x.x.x.1 and x.x.x.2 like *I have at the momment* it will be more easy to remember it in the first days.

Why? Whell, because YES!
An example? Ok! no imagination this time: sometimes my resources goes out and my Bind shut down. So, if I dont know the IP, how can I access SSH from a hostname to restart Bind and other services?
I cant...

And because I work this way, strange, or not, but its how I work.


I'm not arguing anymore about WHY this will hapening, just give me some "equal" IPs.


SL

[nimbar]

Dear admins,

What's the IP for the new secondary DNS?

I have not seen that question answered yet. While the mean time, I'm gonna use open dns plus the first dns resolver of powervps:

205.177.13.2
208.67.222.222

Thanks,
Manuel.

[quarghost]

And because I work this way, strange, or not, but its how I work.

That's just about as good a reason as any, I suppose. Like getting a new password, right? Who wants to remember yet another password!

[TomK]

Good question, not answered yet


Guys,

The new resolvers are not setup yet, they are still in testing since we are building a load balanced cluster for just resolver servers. For now you can continue to use the OLD ones.

Tom

[vps-vince]

AFAIK, IP numbers do not make any difference to SEO. They can however make a difference to email, but only if the new IP's are blacklisted.

- Vince

[F.N]

Is it possible for PVPS to forward the old IP's to the new one's (from now up to the cut off date)?

[ricardo]

AFAIK, IP numbers do not make any difference to SEO. They can however make a difference to email, but only if the new IP's are blacklisted.

- Vince

This is realy important !!
I don't want to have balcklisted IP's !!

[scott_see]

I've just updated the IP address for my nameservers with my registrar.

And I've just replaced the old IP addresses with the new IP addresses in the CPanel "Edit DNS Zone" for hammock-internet-marketing.com. (That's the domain I use for my nameservers.)

Do I need to do anything else? My customer's account still have an old IP address listed as A records, but they have ns1.hammock-internet-marketing.com listed at the top.

Am I done??? :confused:

Thanks,

[ricardo]

What we need is a full document with the change process (including screen-capture) and with each variant (cPanel, Plesk, etc. and also the diferent domain providers).

We should not run any risk

[shadowcat]

Well I am confused if no one else is?

I don't use the IP at my registrar just the ns1 + ns2

I cannot log into WHM anymore since it now says Unactivated License File on both IP's New and Old.

I have written in.;)

[shadowcat]

xxxxx@powervps.com (Changed for SPAM) Basically your support Email address is down.

The mail server could not deliver mail to xxxxx@powervps.com. The account or domain may not exist, they may be blacklisted, or missing the proper dns entries.

I was confused this morning - Now moreso :rolleyes:

[TomK]

xxxxx@powervps.com (Changed for SPAM) Basically your support Email address is down.

The mail server could not deliver mail to xxxxx@powervps.com. The account or domain may not exist, they may be blacklisted, or missing the proper dns entries.

I was confused this morning - Now moreso :rolleyes:


Nope, getting lots of tickets coming in...need to see headers on your bounce back, but I also just submitted a few test tickets from off our network with no problems.

Tom

[shadowcat]

Thanks Tom.

I changed the resolver in WHM to the new IP which is when this started. Have now gone back again.

[Robert]

This is realy important !!
I don't want to have balcklisted IP's !!

These are blocks that we have never allocated before direct from ARIN. :)

[shadowcat]

OK I was confused :eek: but support told me the steps to follow so for anyone out there not knowing what to do I thought I'd share it with you to save time.

1. Go to Server Configuration >> Basic cPanel/WHM Setup and changed the Main Shared IP to XX,XXX.OLD IP

2. Go to WHM >> Multi-Account Functions >> Change Multiple Sites' IP Addresses and change all ips on web sites in your VPS from IP OLD IP >>> TO NEW IP

3. Go to WHM >> Networking Setup >> Nameserver IPs and delete the old name servers - ns1/ns2.mynameserver.com

4. Assign an ip for a new nameserver - ns1/ns2.mynameserver.com with new IP - XX,XXX.NEW IP and XX,XXX.NEW IP

5. You need to update the nameserver IP at your domain registrar for ns1/ns2.mynameserver.com

This answer was obviously based on my setup so If you are stuck write to support for clarification. Might be best to contact your clients too. (Obviously) and let them know of the possible outage......

Hope this helps anyone out there as stupid as me. :D

Best regards.

[Robert]

Is it possible for PVPS to forward the old IP's to the new one's (from now up to the cut off date)?
You don't forward one IP to another. :) You bind IP addresses.

When we assign the new IPs to you, we'll already have them bound inside your VPS for your convenience. Both sets of IPs will continue to route and to work until the cutoff date mentioned.

Hope that helps!

[scott_see]

Well I am confused if no one else is?

I don't use the IP at my registrar just the ns1 + ns2

I cannot log into WHM anymore since it now says Unactivated License File on both IP's New and Old.

I have written in.;)

But you will need to edit the IP address associated with those nameservers. I use www.enom.com, and I found a link called "Register Nameservers." Edit was somewhere there.

[mariense]

I changed the nameserver IP at the registrar, how do I update the DNS zone file on the vps (Plesk)?

[actionmedia]

Can a tech from PVPS post exactly what needs to be done?

Questions:

1.) I received two IP's - I will update my dns at the registrar's side, but which is NS1 and which is NS2?

2.) Once I update the DNS on the registrar's side (NS1 AND NS2), do I need to do anything to my VPS? If so, what and how? I cannot log in to WHM as it says "Unactivated License File".

If someone can please write a tutorial on what needs to be done, that will make this whole transition much easier. Right now, it's very unclear.

Thanks.

[scott_see]

OK I was confused :eek: but support told me the steps to follow so for anyone out there not knowing what to do I thought I'd share it with you to save time.

1. Go to Server Configuration >> Basic cPanel/WHM Setup and changed the Main Shared IP to XX,XXX.OLD IP

2. Go to WHM >> Multi-Account Functions >> Change Multiple Sites' IP Addresses and change all ips on web sites in your VPS from IP OLD IP >>> TO NEW IP

3. Go to WHM >> Networking Setup >> Nameserver IPs and delete the old name servers - ns1/ns2.mynameserver.com

4. Assign an ip for a new nameserver - ns1/ns2.mynameserver.com with new IP - XX,XXX.NEW IP and XX,XXX.NEW IP

5. You need to update the nameserver IP at your domain registrar for ns1/ns2.mynameserver.com

This answer was obviously based on my setup so If you are stuck write to support for clarification. Might be best to contact your clients too. (Obviously) and let them know of the possible outage......

Hope this helps anyone out there as stupid as me. :D

Best regards.

Now these are instructions I can follow! Perhaps PowerVPS should have provided clear instructions from the start and avoid all this confusion.

[shadowcat]

I'll do anything to improve my forum rating :p

[dexus]

I cannot log in to WHM as it says "Unactivated License File".

If someone can please write a tutorial on what needs to be done, that will make this whole transition much easier. Right now, it's very unclear.

Thanks.

You should SSH to your server and run following file:

/usr/local/cpanel/cpkeyclt


PowerVPS should definitely give us some detailed instructions for this, before even asigning new IP's.

[Daniel]

Hi all,

I'll be releasing a migration guide in about 5 to 10 minutes here on the forum. I'll let you know the link once i have posted it.

Thanks!

[shadowcat]

I think Dexus has it right.
This is what support did for me. Thanks support. :)

==========================
-bash-2.05b# hostname
host.yourdomain.com
-bash-2.05b# /usr/local/cpanel/cpkeyclt
Updating Internal cPanel Information.....Done
-bash-2.05b#
==========================

[Daniel]

I've posted this up:

http://forums.deftechgroup.com/showthread.php?p=18597

I want to keep this thread for general questions/problems regarding the IP Migration, and the thread above for discussions relating to the guide itself.

This will also help customers being able to locate newer versions easier.

[orenatsmart]

If you are going to be affected by this change then on or before November 5th, 2007 we will be sending you an email with your new IP address mappings. This will include a list of what IPs specifically are affected and new IPs to replace the ones affected.


David,
The IP addresses assigned to m VPS are not in the classes but the WHM resolver does list one of the 204.x.x.x addresses as the secondary IP address for named. When will PowerVPS be sending out new IP addresses to be used for DNS resolution?

Thanks,
Oren

[mixxin]

I want to add that the VPS will need to be rebooted as well, I didn't see that in the FAQ

[dexus]

Why? Can someone from PowerVPS confirm this?

[Daniel]

As far as I'm aware, you shouldn't NEED to reboot your server.. IPs can be added/removed without rebooting, along with changes to the Apache configuration and the like can be changed without a reboot.

[shadowcat]

Hi Daniel.

You've killed off any potential forum glory for me with this post. :rolleyes:
Oh well.

Thanks for that thought sincerely :D

[peersignal]

I have a question. How will these IP changes affect incoming mail during the IP change registrar and server-side? Will these messages be bounced? Several of my customers rely on email to go through, as their business depends on it. Any advice is welcomed and appreciated.

[ZuraX]

Seems I can check emails but cant send.. I get this error..

The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was 'XXXXXX@gmail.com'. Subject 'test', Account: 'Viper', Server: 'mail.XXXX.com', Protocol: SMTP, Server Response: '451 Temporary local problem - please try later', Port: 26, Secure(SSL): No, Server Error: 451, Error Number: 0x800CCC79

[Robert]

I have a question. How will these IP changes affect incoming mail during the IP change registrar and server-side? Will these messages be bounced? Several of my customers rely on email to go through, as their business depends on it. Any advice is welcomed and appreciated. Since both IPs are still routed to the VPS, you'll be fine regarding receiving mail. :)

ZuraX... I would suggest checking your config for any hard coded IPs. Try adding a new account to your mail client. If all else fails, open a support ticket (include the login info for the account having trouble so the techs can test from their end).

[shadowcat]

I completed my move yesterday without any hitches and got mail out to clients. I can see no changes this morning so assume (Scary innit) that all was and is fine.:eek:

Very easy to follow instructions, well written.
Thank you.

[DavidP]

We're going to be bringing new nameservers online before these IPs stop routing. We are currently awaiting the completion of this deploy and then will make the new nameserver IPs public.

[shadowcat]

The biggest problem I have had with this is explaining to other people what they need to do to fall inline.

Also a couple of my registrars failed to recognize the new nameserver. Hopefully they will sort it out. What a pain however.:rolleyes:

Why did Arin insist we do this please?

Many thanks.

[shadowcat]

Does anyone here have domains registered at hostway? I have a couple but the ns1/2 line with the new IP is not understood by their control panel, only the ns line.

I've had this before with them a while back. They say its changed now but how the heck do I find out if that is true? It doesn't show up in there. :rolleyes:

Best.

[Atomm]

I would like to clear up a few misconceptions.

SEO & Changing IP's

This information is based on my reading of SEO research done by guys who live and breathe this stuff. Here is my understanding. Google uses the age of the domain as part of the algorithm used to determine rank. It is my understanding that they also use the length of time a domain has been on a particular IP in the same algorithm. They may even use the length of time since name servers have changed.

With that said...

Can the IP changes affect your SEO efforts? - I believe it can based on the things I have read.

Will the IP changes affect your SEO efforts?- I believe this is subjective as it is only one part of a much larger algorithm. In a perfect world, you wouldn't want to change the IP. In the grand scheme of things, if you've done your SEO job correctly, then the other factors should carry you through this.

If you want to know for sure, go to an SEO forum like SEOChat or SEOMoz and ask them. In the end, it's not going to matter as this is a done deal and the only other option is switching hosts and that would be really silly. If you are really, really concerned, right after the change, focus on a directory submission campaign or an article submission campaign. That will more than offset an IP change.

Oh and for the record SEO isn't always about Made For Adsense spam sites. Some of us actually use it as one of our tools to increase traffic to our websites.

Why Is ARIN so mean to me?

It is ironic, but I started my IT Career in TS for PSINet. They were the original owners of the whole 38.x.x.x network. I believe Cogent got this whole block when they bought PSInet's assets during bankruptcy.

Back in the day, an ISP could get a gazillion IP's and they were expected to give them to their customers. However, they were never owned by that customer and in most cases, the IP's were not portable. (IE able to move between networks) This is how it is and how it has always been. Get over it and just be grateful that this time around the IP's were actually given directly by ARIN and we shouldn't go through this again as I imagine this time they are portable.

[chief]

Has anyone dealt with Network Solutions? I went through the cPanel guide, but kind of skipped over the part where you change your DNS with your name registrar because there is no place in Network Solutions "account manager" to switch IPs of your DNS. If you go to their help, it even says you can enter IP addresses, but when you go to change, it says you must enter "alpha-numeric" characters only. Funny.

Anyhow, I guess I am going to have to call these clowns because my IP change didn't go so smoothly (at no fault of PowerVPS).

Just a FYI...

[shadowcat]

Same with Hostway as I posted on earlier. I did write to them and all I got was that my nameservers were pointing to my ns1 and ns2 nameservers.

I'm going to find out soon enough if it actually works or not? I would not want to repeat this again anytime soon frankly.:rolleyes:

Has anyone dealt with Network Solutions? I went through there is no place in Network Solutions "account manager" to switch IPs of your DNS.
Just a FYI...

[dflsports]

I just changed my IP addresses a few days ago Network solutions. I think I chose Namerservers and their was an option to update the IP. My short term memory stinks so I cannot remember the exact steps.

Any how, my rant, I'm a very non technical user, I have loved my VPS and support in the past. I wanted to move away from reseller hosting and get on the VPS bandwagon. I never SSH'ed or anything before this VPS. I have since then done some very basic ssh but that's it.

I've had like 8 support emails about this, I keep getting pointed back to the directions. I use cpanel and the screen in some cases are not what I see. Since I'm a VPS dummy, I really hate to screw this up, whoops too late. Turns out my main domain went down last night, some New install WHM/Cpanel message. "
Great Success !
Apache is working on your cPanel® and WHM™ Server"


Any how I just emailed support again, but this is getting old real quick. If all my sites where down, I'd be looking to move right now as I cannot afford days of downtime. Which sucks as I have been a very happy customer the past 2-3 years.

Hopefully this last support email will get me more than another link to the directions :mad:

[dflsports]

Since I complained in my first response. I have to respond with something positive. Support has my site back online. I hope this process is near over. Did I mention I hate this IP migration? :p

[Robert]

A couple of notes about switching IPs...

Even if you drop the TTL, etc... if your ISP does not honor low TTLs, you could still see cached results.

This means if you visit site abcxyz.com on IP 1.1.1.1 and then change it's IP to 1.2.3.4... you're going to see the default cPanel page as your computer or ISP is still sending requests to the old IP, which cPanel is no longer configured for.

NEW folks will see 1.2.3.4, but until your cache updates, you see the default cpanel page. And again... this only effects folks that have recently hit your site within the last few hours before you made the change. It typically only takes a few hours for that to clear up as well too.

[SlAiD]

A couple of notes about switching IPs...

Even if you drop the TTL, etc... if your ISP does not honor low TTLs, you could still see cached results.

This means if you visit site abcxyz.com on IP 1.1.1.1 and then change it's IP to 1.2.3.4... you're going to see the default cPanel page as your computer or ISP is still sending requests to the old IP, which cPanel is no longer configured for.

Cant we configure both untill 1 decenter?


I'm going to switch it next weekend...


SL

[Robert]

cPanel won't let you assign two IPs to a single site.

Now... you can do the change anytime really. It does not matter. What will matter really is only the traffic that is hitting your sites for a few hours before you make the change. Some ISPs may not honor low TTLs and still cache the old info for a few hours after you make the change.

This again is not a major issue and only effects those that have the data cached before you made the change. NEW traffic is NOT effected.

[dsteinke]

When can I expect the new IPs? I have not received mine.

[Daniel]

Hello,

New IPs were sent out between October 22 and October 24. Please submit a ticket ASAP to make sure your email went out and to get your new IPs.

Thanks!

[DavidP]

When can I expect the new IPs? I have not received mine.

I show that your system has new IPs assigned to it. If you can't find/use those IPs, please let support know asap!

[MarkB]

We're going to be bringing new nameservers online before these IPs stop routing. We are currently awaiting the completion of this deploy and then will make the new nameserver IPs public.Any news on this? ETA?

When will old IPs be removed from VPS?

[Daniel]

Any news on this? ETA?

When will old IPs be removed from VPS?
Hi there,

You can put 205.234.103.204 in your resolv.conf now to replace 204.157.6.3.

We should have the other one online soon.

IPs will be removed on November 30.

Hope that helps!

[rdunajewski]

I've been in contact with support on a daily basis since the beginning of the month. My IP migration is, shall we say, not going too well.

We've migrated to the 2 new IPs and everything works fine..

Until, of course, I had to do a graceful reboot from WHM. The server boots but it reverts back to the 2 old IPs, which causes the domains and anything on the new IPs to time out. The only way I can SSH into the server or get into WHM is to enter the old IP address into my browser's address bar. Using the new IP times out.

After looking at the server, it became apparent that the reboot is causing my /etc/resolv.conf file to be rewritten with the old IPs.

So I contact support and they migrate me back to the 2 new IPs and declare it a success. I then verify the domains work under the new IPs. Then I reboot the server to make sure this thing won't happen next time I need to reboot -- when those old IPs are inactive. Wouldn't you know it, same problem -- the server tries to run on the old IPs and is unreachable on the new ones.

I've had support re-migrate my server probably 5 or 6 times but they've been no help at getting to the root of the problem. I figure there's a startup script somewhere that overwrites certain files, which reverts the IPs. Support hasn't even looked into that, and proceeds to declare each and every migration a success.

I know better than to reboot the server to test that it's working, because my domains will be unavailable for another 3 hours until support can fix it -- again.

What else can I do? I just want to start over with a new node and new set of IPs..

[Daniel]

Hello rdunajewski,

I'm sorry for all of the problems you are having. Can you PM me or reply to this thread with your ticket ID so I can look over what is going on here?

Thanks!

[rdunajewski]

Support finally found the issue this morning. It seems like the firewall was causing the nameservers to time out. I've tested the server by rebooting it and now it finally comes back up as expected -- no more timing out on the new IP.

Thank you, Daniel.

[OHS]

Support finally found the issue this morning. It seems like the firewall was causing the nameservers to time out. I've tested the server by rebooting it and now it finally comes back up as expected -- no more timing out on the new IP.
I have the same problem -- can't get the resolver configuration to stick after a reboot. How to fix?

[SlAiD]

I have interest on it too. Because I want to switch my DNS to OpenDNS and I cant do it because all the time the VPS reboot they got the defaut configs.

Any idea?


Btw, Why do you guys reboot your VPSs all the time? Its better to kill some processes and start it again. Memory will drop and it works all good. I've 108 days of uptime. Node have around 115 or so.


SL

[ricardo]

I have interest on it too. Because I want to switch my DNS to OpenDNS and I cant do it because all the time the VPS reboot they got the defaut configs.

SL

Only as a comment, I have a bad experience with OpenDNS.
Everything work fine, until I change a test domain to a new server. After 15 days they keep pointing my IP to the old server and I forget to use OpenDNS.

The speed was fine, but not excelente.

[SlAiD]

OpenDNS support is excelent. you can drop an e-mail next time or use the Cachecheck to check if that isnt a cache on your computer somewhere: http://www.opendns.com/support/cache/


SL

[ricardo]

OpenDNS support is excelent. you can drop an e-mail next time or use the Cachecheck to check if that isnt a cache on your computer somewhere: http://www.opendns.com/support/cache/

SL

Take note that I',m located at South America (maybe that affect).

But it wasnt a local problem, because I try with a new notebook with the same result.
I also try to comunicate with them, but nothing.

This problem happed a long way ago, maybe they are now working perfect (but I wont waste time trying again).

I cant remember the exact way, but I also found some "trick" of opendns when I sniff it. They access to someplace maybe google (I cant remember) and download some lines of adds. It's ok, they need finance but they didnt say it.

[revsorg]

My IP addresses are:

38.118.74.xxx
38.119.120.xx

I think I need to change them to something else, but what?

[Daniel]

My IP addresses are:

38.118.74.xxx
38.119.120.xx

I think I need to change them to something else, but what?
Send a ticket into support and we can tell you the new IPs. You should have gotten an email with them at the end of October (if memory serves me right)

[quarghost]

You can put 205.234.103.204 in your resolv.conf now to replace 204.157.6.3.

FYI: The new VPS I bought about one week ago still had the 204.157.6.3 in the resolv.conf file. So double check -- just because the server was provisioned after the IP announcement, doesn't mean it's free and clear.

[Daniel]

FYI: The new VPS I bought about one week ago still had the 204.157.6.3 in the resolv.conf file. So double check -- just because the server was provisioned after the IP announcement, doesn't mean it's free and clear.
Was this on the new HSPC system or the old legacy system?

[quarghost]

Was this on the new HSPC system or the old legacy system?

On the new HSPC.

[Daniel]

On the new HSPC.
We'll be getting this fixed up shortly and it should be automagically fixed when HSPC syncs the VPS again.

[Aeronautic]

Can a supervisor please take a look at [PVPS Support #NOQ-57449-613] ?

Thank you.

[mikez006]

KRX-85205-992 - Any ETA when things will be back up?

[SlAiD]

If your VPS is down I will suggest to send a support ticket with URGENT on the subject.


SL

[shadowcat]

This apparently did not go according to plan as regards myself? Support wrote with a late change or addition last week and offered to look through it which in due course they did.

Tonight everything is down except WHM. I have sent in a ticket. Not moaning at all but I really do hope we never have to go through this again. :rolleyes:

[shadowcat]

I'm probably the only one I suspect?

Registrars saying they cannot alter the IP address, another saying park it with us so you have total control over it. Support saying that my VPS is currently all running correct and as it should be with the recent changes and registrars denying it.

I for one have about had it with all of this.

Time to head outside and into the cold to do some work while the world and tempers start to fray. Oh well, no worries then :D

[mikez006]

nope, i went through the same thing.

[SlAiD]

Registrars saying they cannot alter the IP address, <- ask why.

Just tell you want to change IPs on your DNS servers...


SL

[shadowcat]

I'm sorry. Although yes I got a little annoyed with having to deal with this I cannot fault support here or the speed of my VPS.

Both are very good indeed. My only gripe was that I needed to tell someone something that was already written out for them a month ago and sent on again when it was too late and everything was down.

Hostway for example apologized after seeing that they had in fact not READ a single word I'd said in the last 4 weeks trying to clarify this mess.
It's compounded when they, (Registrars) actually deny they have the ability to change an IP which of course some do.

Everything is sorted out now, there really should not have been a problem in the first place but again Support did what they say they do and did it very well for me which in fact shot the reggies down.

Thanks to support for your patience. I think a lesson was learned here since there were so many hops between different people and offices. All up and running again thank heavens and I am warm again so all is well. :D

[vps-vince]

Which registrars are you using that don't give you ability to change IP numbers for nameservers?

All 3 I use allow you to do it yourself in their control panels.

- Vince

[shadowcat]

Hostway.

They have a unique IP address facility which does not accept anything you enter into it. Seriously this took me about 5 Emails yesterday in which the finally asked me for data before they made the switch.

Before that said everything was fine :rolleyes:

[SlAiD]

Hostway.

They have a unique IP address facility which does not accept anything you enter into it. Seriously this took me about 5 Emails yesterday in which the finally asked me for data before they made the switch.

Before that said everything was fine :rolleyes:

Your domain provider is a cr... oh, nevermind. :P

Switch your domain provider ASAP. Not because you will change IPs again, but because they dont have a good control panel where you can change EVERYTHING.

Just an advice.


SL

[shadowcat]

Yes this is something I intend to do. Got any GOOD refs on one you have used in the past please?

I was looking at WildWest who I do have one account with and their control panel is excellent.

Your domain provider is a cr... oh, nevermind. :P

Switch your domain provider ASAP. Not because you will change IPs again, but because they dont have a good control panel where you can change EVERYTHING.

Just an advice.


SL

[Evan]

I only use two domain name providers:

1. GoDaddy (just for domains)
2. PowerVPS (for my servers)

I've never had a problem with GoDaddy, and their control panel is pretty nice.

[shadowcat]

Thanks EVAN.

I don't know who it was some time ago? One registrar, perhaps Yahoo? would forward my domain to an advertising page every once in a while :rolleyes:

I'm sure this does not happen now of course? GoDaddy? I've read a lot about them but I worry about support time frame not that this is a real issue anymore.

Thanks for replying.


I only use two domain name providers:

1. GoDaddy (just for domains)
2. PowerVPS (for my servers)

I've never had a problem with GoDaddy, and their control panel is pretty nice.

[SlAiD]

godaddy.com.
Use rachel1 or rachel2 to get 5% or 10% off. Cant remenber.


SL

[shadowcat]

Just want to add.

I hate dragging companies down. One registrar I've had for a few years actually charged me triple and booked my domains for an extra year so I could not buy them elsewhere or had to renew then move them.

[Aeronautic]

I'm using GoDaddy too - just need to put up with the never ending "upsells" as you try to check out. :mad:

And the host/nameserver IP change method there is listed as a sticky in one of the two IP migration threads.

[Fred]

Hi,

I have a regular account at goddady... no problem there... but never used support so I can't say...

I have a reseller account at enom... very good place for reseller ... support is good. Used it for few times a about a bug with their way to handle .ca domains owner informations...

[SlAiD]

Thers "first line" support is a crap.
When you finaly can write to a supervisor or a "second line" they solve all your problems.

Hehehe.


I do not have used domain support for 1+ year, so this can be unupdated


I use most of the support for a small VPS that I have with they ( dont have it anymore ).

SL

[nadzri]

Yes this is something I intend to do. Got any GOOD refs on one you have used in the past please?

I was looking at WildWest who I do have one account with and their control panel is excellent.

Dotster has been very good for me, and if you want a cheaper version, Mydomain.com. They use the same system and if I'm not mistaken, Dotster bought Namesdirect which Mydomain was a subsidiary/reseller (not sure).

Very few hassles, if any, and no distracting ads once you're inside the control panel.