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View Full Version : hspc14 - 13th Mar 2009

Robert Colt
03-13-2009, 02:17 PM
The server node became inaccessible at 2:15 PM EST and is currently being worked on by our engineers.

We will let you know once we have more information.
Robert Colt
03-13-2009, 02:25 PM
Greetings,

Operations technicians have located the issue on this node and are currently looking into correcting it and bringing the node back online shortly. We apologize for this inconvenience!
Robert Colt
03-13-2009, 02:38 PM
Greetings,

HSPC14 is back online and VPS"s should be coming online shortly. We will most likely be migrating VPS's to more secure nodes to allow us to troubleshoot any possible issues with this node without incurring more downtime.
Robert Colt
03-13-2009, 02:54 PM
Greetings,

Unfortunately HSPC14 failed again after the reboot. We are troubleshooting this issue and bringing the node back online to attempt to migrate VPS"s off and onto a more secure node.
Robert Colt
03-13-2009, 03:18 PM
Greetings,

We are attempting to replace the RAM in HSPC14 to bring it back online to migrate VPS's off of it to a more secure node. We will let you know when we have more information on this issue, thanks!
Robert Colt
03-13-2009, 03:43 PM
Greetings,

HSPC14 is back up with new RAM in place and is holding steady at the moment. We are continueing to monitor and troubleshoot this node to try to avoid additional downtime for customers. We apologize for this inconvenience and hope to provide a stable VPS environment soon, thanks!
Robert Colt
03-13-2009, 04:34 PM
The FSCK process is at 83%, we will update once it has completed!
prasul
03-13-2009, 05:00 PM
Hi,

The server is back online, please can you verify access. Feel free to drop in a support ticket if you are to find any error with access.

Thank you.