IMAP service in cPanel?

[robb montgomery]

I am a newbie and not a reseller - just a guy with several domains to edit and manage.

I thought I was gettting a service that had IMAP mail. Is it not turned on by default? Am I missing soemthing? What are the instructions for using it with my Mail client (OSX Mail)

Is there an installer I can run? I love IMAP because I migrate between two G5 Macs at work and three macs at home and I like to have my e-mail on the server.

Please advise. I thought I'd ask the community before issuing a trouble ticket.

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www.visualeditors.com
www.kidvibe.com
www.robbmontgomery.com
www.chicagofeed.com

[Robert]

CPanel has support for both POP3 and IMAP. You would use "mail.yourdomain.com" for the incomming and outgoing mail server and you would use "username@domain.com" as the username. Note this is a FULL e-mail address for the username. :)

If you have problems, feel free to drop us a support ticket and give us the e-mail address and password you're having trouble with. We can attempt to connect ourselves via IMAP.

[robb montgomery]

Hey Rob!
Thanks for the swift reply.

I tried the tip and got an error after it timed out.
There may be a problem with the mail server or network. Check the settings for account “news@kidvibe.com” or try again.

Here's the screens for my iMap setup

http://www.kidvibe.com/art/imap.jpg


I entered the email addy as the user name like you said.


http://www.kidvibe.com/art/auth.jpg

Q: Do I need to authenticate the outgoing mail server?


http://www.kidvibe.com/art/path.jpg

AND if I want my folders to synchronize how would I fill out this box?

Thanks - I post this iquery here so that the answer may help others.

;-)

[charles]

I tried the tip and got an error after it timed out.


Please email support and provide them with valid account info so they can test. This should work with the settings you show.


Q: Do I need to authenticate the outgoing mail server?


Yes, use password authentication and the same info as for imap.


AND if I want my folders to synchronize how would I fill out this box?


Just check the checkbox, you shouldn't need anything else.

charles

[robb montgomery]

Thanks Charles!

Yes that was the complete info I needed to properly set up this mail client.

Use xxx@domainname.com as your user name AND make sure your set your outgoing mail server is set to 'Password Authenticate' and use XXX@domainname.com and your password in those fields.

It works now and hopefully other newbs will benefit from this post.

:D