PDA

View Full Version : Fastest Response to "New" Suport Ticket


Zaf
08-30-2005, 06:02 AM
I received a response within 4 mins for a NEW ticket. Anyone else with figures to beat that?

** Please beat this with response time of a NEW ticket only ...i know their responses tend to get even quicker with pending tickets.

charles
08-30-2005, 07:57 AM
I can submit a support ticket and get a response under a minute any time of day. Beat that!

;)

ozgreg
08-30-2005, 08:31 AM
I can submit a support ticket and get a response under a minute any time of day. Beat that!

;)

Smirk.. It reminds me of a project go live. Working with the unix sysadmin person and they raised a emergency call about getting access to the SAP DB admin user only to realise that he just paged himself because he is the admin :-)

Starchild
08-30-2005, 01:48 PM
2 mins.

*and this is to lengthen my reply to 10 chars!*

Tony
08-30-2005, 01:54 PM
I can submit a support ticket and get a response under a minute any time of day. Beat that!

I think they're talking about polite responses C. ;-)

Starchild
08-30-2005, 01:56 PM
I think they're talking about polite responses C. ;-)
lol

*goddamn it I can't even just laugh?!* :D

charles
08-30-2005, 02:04 PM
I assume the 10 chars is supposed to prevent just laughing ;)

Starchild
08-30-2005, 02:17 PM
I assume the 10 chars is supposed to prevent just laughing ;)
hahahaha:D