Disk usage reporting on CPANEL

[canuck]

I have a client account I created and within his CPANEL the disk usage is showing 2.5 MB.

I know that the account has over 50 MB on it. Wondering why I'm getting this false report ?

Is this updated only weekly ?

[Tony]

No... it sounds a lot like the SWsoft/VZ issue we've been running into. Throw a ticket at support@ and we'll take a look for ya. =)

[elix]

I have a client account I created and within his CPANEL the disk usage is showing 2.5 MB.

I know that the account has over 50 MB on it. Wondering why I'm getting this false report ?

Is this updated only weekly ?
Have you checked if some files in the account's directory are owned by nobody?

[canuck]

Apparently something was weird on this account. Support fixed it.

[Tony]

cPanel is now caching things for display in cPanel itself - the data is stored in /home/username/.cpanel-datastore -- unfortunately, it gets out of sync, so you have to rm -rf /home/*/.cpanel-datastore* to get around it. (Be careful with the use of rm -rf and /)

[Fred]

(Be careful with the use of rm -rf and /)

Remind me a mistake i did someday...
I found a usr/ directory that wasn't needed in my unused /var/www ...

root@socrate [/var/www]# rm -rf /usr

then, the command was long to end.. Suddenly, FLASH! i did understand!!!

It was too late... :)

The worse is i didn't even had to delete the /var/www/usr... it was small... and didn't need that space... i was just surfing around the disk looking for junk ... :cool:

[Lorio]

cPanel is now caching things for display in cPanel itself - the data is stored in /home/username/.cpanel-datastore -- unfortunately, it gets out of sync, so you have to rm -rf /home/*/.cpanel-datastore* to get around it. (Be careful with the use of rm -rf and /)

Are really fixing this issue with removing the .cpanel-datastore directories alone?

[Joshua]

Yea, I am having the same problem, ever sense the VZ update. I will tell support.... got to love support here.