emailed sales...

[yeshoward]

please help check

[PVPS Sales #IQY-29167-403]

thanks

[Zaf]

If you think they check forums more than their emails, you are wrong, so posting your ticket id here shouldnt really help you get a quick answer. I hope you've got your mail answered by now.

[charles]

Well, I would have responded that sales emails are the last ones answered (whether you agree or like it or not) because they are. But in this case, his email was closed because our auto reply bounced. I'll try respond to your email, but it failed to to lack of disk space, so fix that please.

charles

----- Transcript of session follows -----
mail.local: /var/mail/21/c7/YOU: Disc quota exceeded
554 <YOU@msa.hinet.net>... Service unavailable

[yeshoward]

em..that is NOT my email...wield

and I recieved your "

Thank you for your sales inquiry with PowerVPS, someone will review your ticket and respond to you shortly.

For tracking purposes, your ticket ID is IQY-29167-403

Regards, "

Thanks
PowerVPS Sales Team

what shall I do now?

[charles]

I changed your email address to protect you. Is your name Howard, and was the subject "returned custoemr"?

I dont handle billing, but expected someone would have looked at this already. If this is you, I'll try get it expedited.

charles

[yeshoward]

Howard, yes and "returned customer" ,yes

I do use our company email to email you(don't want to expose it here), so very wield for me to hear @hinet.com???

thanks!

Howard

[charles]

You should have received a response now, but since we have moved to a new billing system, you need to just signup again.

hth
charles

[yeshoward]

stilll got no reply...but anyway I will sigh up again

do I have to go through verification again as I could not use my previous acount login( it says account is cancelled)

[charles]

Like I said, Our previous reply bounced, so most likely that one did too.

Yes, someone will be calling to verify the ordder, but don't expect it to happen in the next 10-12 hours please.

charles

[yeshoward]

[PVPS Orders #WZN-16472-697] and paid via paypal

I will wait for your call :)

[yeshoward]

Hi

20 hours passed..still got no call and no email..

do you guys still have difficulty on emailing me?

[charles]

Hi Howard

I am not sure why you were not contacted, but I apologize. If it makes you feel any better, other than verifying the order you would just have been told that it's going to be another day or two before we can provision your server. But regardless, you should have been called already. What timezome are you in? Hopefully someone will be able to call in the next few hours.

charles
p.s. Yes we emailed, so you must still not be getting our replies.

[elix]

yeshoward - pickup a simple yahoo account and use that :)

[yeshoward]

Hello

I am on GMT+8, my mobile is 24hours on.
did not see any missed call though

I beileve my email is working fine now as I recieved your email titled "Thank you for your PowerVPS Order!"...etc

thanks

Howard